Data protection
This data protection information applies to data processing by:
Controller: OTB Service GmbH, Zusestr. 1, 85649 München-Brunnthal
Email: welcome@stay2munich.de
Phone: + 49 (0)89-689 0 666 0 66
Fax: +49 (0)89-689 066 099
The company data protection officer of OTB Service GmbH can be contacted at the above address, Attn: Dr. Christopher Krusche or at welcome@stay2munich.de
a) When you visit the website
When you visit our website www.stay2munich.de, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- the browser used and, if applicable, the operating system of your computer and the name of your access provider.
We process the aforementioned data for the following purposes:
- Ensuring a smooth connection to the website,
- To ensure a comfortable use of our website,
- Evaluation of system security and stability and
- for other administrative purposes.
The legal basis for data processing is Article 6(1), sentence 1, subparagraph (f) of the GDPR. Our legitimate interest stems from the purposes of data collection listed above. Under no circumstances do we use the collected data to draw conclusions about your identity.
In addition, we use cookies and analytics services when you visit our website. For more information, please see Sections 4 and 5 of this Privacy Policy.
b) When registering for our newsletter
If you have given your explicit consent in accordance with Article 6(1), sentence 1, subparagraph (a) of the GDPR, we will use your email address to send you our newsletter on a regular basis. Providing an email address is sufficient to receive the newsletter.
You can unsubscribe at any time, for example, by clicking the link at the bottom of each newsletter. Alternatively, you are welcome to send an email requesting to unsubscribe to welcome@stay2munich.de at any time.
c) When using our contact form
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid e-mail address so that we know who sent the request and can answer it. Further information can be provided voluntarily.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after your request has been processed.
Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only pass on your personal data to third parties if:
- you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
- in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
- this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware.
The cookie stores information related to the specific device being used. However, this does not mean that we thereby gain direct knowledge of your identity.
One purpose of using cookies is to make your experience with our website more enjoyable. For example, we use so-called session cookies to recognize that you have already visited certain pages on our website. These are automatically deleted when you leave our site.
In addition, to optimize the user experience, we also use temporary cookies that are stored on your device for a specific, predetermined period of time. When you visit our site again to use our services, the system automatically recognizes that you’ve been here before and recalls the information and settings you entered, so you don’t have to re-enter them.
In addition, we use cookies to collect statistical data on the use of our website and to analyze this data in order to optimize our offerings for you (see Section 5). These cookies allow us to automatically recognize that you have visited our site before when you return. These cookies are automatically deleted after a predefined period of time.
The data processed by cookies is necessary for the purposes stated to safeguard our legitimate interests and those of third parties in accordance with Article 6(1), first sentence, subparagraph (f) of the GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that cookies are not stored on your computer or so that a notification always appears before a new cookie is created. Please note, however, that completely disabling cookies may prevent you from using all the features of our website.
a) Tracking tools
The tracking measures listed below and used by us are carried out on the basis of Article 6(1)(f) of the GDPR. We use these tracking measures to ensure that our website is designed to meet your needs and to continuously optimize it. In addition, we use these tracking measures to collect statistical data on the use of our website and to evaluate this data for the purpose of optimizing our offerings for you. These interests are to be considered legitimate within the meaning of the aforementioned provision.
The specific purposes of data processing and categories of data can be found in the respective tracking tools.
i) Google Analytics “1″
We use Google Analytics, a web analysis service of Google Inc(https://www.google.de/intl/de/about/)(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”) for the purpose of designing and continuously optimizing our pages to meet your needs. In this context, pseudonymized user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website such as
- Browser type/version,
- operating system used,
- Referrer URL (the previously visited page),
- Host name of the accessing computer (IP address),
- Time of the server request,
are transmitted to a Google server in the United States and stored there. The information is used to analyze website usage, to compile reports on website activity, and to provide other services related to website and Internet usage for the purposes of market research and to tailor the design of these web pages to user needs. This information may also be transferred to third parties if required by law or if third parties process this data on Google’s behalf. Under no circumstances will your IP address be combined with other data held by Google. IP addresses are anonymized so that they cannot be associated with you (IP masking).
You can prevent cookies from being installed by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their fullest extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on—particularly for browsers on mobile devices—you can also prevent data collection by Google Analytics by clicking this link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie applies only to this browser and only to our website, and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.
For more information on data protection in connection with Google Analytics, please refer to the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=de).
ii) Google Adwords Conversion Tracking
We also use Google Conversion Tracking to collect statistical data on the use of our website and to analyze this data in order to optimize our website for you. In this process, Google AdWords places a cookie (see Section 4) on your computer if you arrived at our website via a Google ad.
These cookies expire after 30 days and are not used for personal identification. If a user visits certain pages on the AdWords customer’s website and the cookie has not yet expired, Google and the customer can determine that the user clicked on the ad and was redirected to that page.
Each AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. AdWords customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could be used to personally identify users.
If you do not wish to participate in the tracking process, you can also refuse to allow the cookie required for this purpose—for example, by using a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by configuring your browser to block cookies from the domain “www.googleadservices.com.” Google’s privacy policy regarding conversion tracking can be found here (https://services.google.com/sitestats/de.html).
iii) Matomo
We use the open-source software Matomo to analyze and statistically evaluate website usage. Cookies are used for this purpose (see Section 4). The information generated by the cookie regarding website usage is transmitted to our servers and aggregated into pseudonymous usage profiles. The information is used to evaluate website usage and to enable us to design our website to meet user needs. The information is not shared with third parties.
Under no circumstances is the IP address linked to any other data pertaining to the user. IP addresses are anonymized so that they cannot be traced back to any individual (IP masking).
Your visit to this website is currently being tracked by Matomo web analytics. Click here (https://matamo.org/docs/privacy/) to stop your visit from being tracked.
On our website, we use social plug-ins from the social network Facebook in accordance with Article 6(1)(f) of the GDPR to raise awareness of our company. The underlying promotional purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The respective providers are responsible for ensuring that these plug-ins are operated in compliance with data protection regulations. We integrate these plug-ins using the so-called “two-click” method to provide the best possible protection for visitors to our website.
Our website uses Facebook social media plugins to make your experience more personalized. To do this, we use the “LIKE” or “SHARE” button. These plugins are provided by Facebook.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website by your browser.
When the plugins are integrated, Facebook receives information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the U.S. and stored there.
If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins—for example, by clicking the “LIKE” or “SHARE” button—the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.
Facebook may use this information for advertising, market research, and to tailor Facebook pages to your interests. To this end, Facebook creates usage, interest, and relationship profiles—for example, to analyze your use of our website in relation to the ads displayed to you on Facebook, to inform other Facebook users about your activities on our website, and to provide other services related to the use of Facebook.
If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website.
For information on the purpose and scope of data collection, as well as Facebook’s further processing and use of the data, and your related rights and privacy settings, please refer to Facebook’s Privacy Policy (https://www.facebook.com/about/privacy/).
You have the right:
- in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
- in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
- in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
- in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future and
- to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at the registered office of our law firm.
If your personal data is processed on the basis of legitimate interests pursuant to Article 6(1), first sentence, letter f of the GDPR, you have the right, pursuant to Article 21 of the GDPR, to object to the processing of your personal data, provided there are grounds arising from your particular situation or the objection relates to direct marketing. In the latter case, you have a general right to object, which we will honor without requiring you to specify a particular situation.
If you wish to exercise your right of withdrawal or objection, simply send an email to welcome@stay2munich.de.
During your visit to our website, we use the widely adopted SSL (Secure Socket Layer) protocol in conjunction with the highest encryption level supported by your browser. This is typically 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can tell whether a particular page on our website is being transmitted securely by the closed key or lock icon in the lower status bar of your browser.
We also employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
This Privacy Policy is currently in effect and is dated May 2018.
Due to further developments to our website and the services offered through it, or due to changes in legal or regulatory requirements, it may become necessary to amend this Privacy Policy. You can view and print the most current version of the Privacy Policy at any time on our website at https://www.stay2munich.de/datenschutz.